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Privacy policy

The access to our website is carried out by means of transport encryption (SSL/TLS).

We are very pleased about your interest in our company. Data protection has a particularly high priority for us. It is generally possible to use the Internet pages of Hotel Engel AG without providing any personal data. However, if a person concerned wishes to make use of special services offered by our company via our website, it may be necessary to process personal data. If it is necessary to process personal data and there is no legal basis for such processing, we generally obtain the consent of the person concerned.

The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, is always carried out in accordance with the statutory data protection regulations. By means of this data protection declaration, our company wishes to inform the public about the type, scope and purpose of the personal data collected, used and processed by us. Furthermore, this data protection declaration informs affected persons about the rights to which they are entitled.

Hotel Engel AG, as the body responsible for processing, has implemented numerous technical and organisational measures to ensure that the personal data processed via this website is protected as completely as possible. Nevertheless, Internet-based data transmissions may have security gaps, so that absolute protection cannot be guaranteed. For this reason, every person concerned is free to transmit personal data to us by alternative means, such as by telephone.

 

1. The name and address of the person responsible

The person responsible within the meaning of the law (hereinafter referred to as "operator") is

Adresse
Hotel Engel AG
Dorfstrasse 47
6376 Emmetten
Phone.: +41 41 620 13 54
E-mail: info@engel-emmetten.ch

1.1. Contact details for data protection issues

For questions regarding data protection, please contact
Tel.: +41 41 620 13 54
E-Mail: info@engel-emmetten.ch

2. general information on data processing

When you visit our website, we initially only collect and use the data mentioned in section 3. In addition, we process personal data of our users only to the extent necessary to provide a functional website and our contents and services. The collection and use of personal data of our users is regularly only carried out with the consent of the user. An exception is made in those cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by legal regulations.

2.1 Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, the Federal Data Protection Act (DSG) or, if and insofar as applicable, Art. 6 para. 1 letter a EU Data Protection Basic Regulation (DSGVO) serves as the legal basis for the processing of personal data.

The Federal Data Protection Act (DPA) or, if and insofar as applicable, Article 6 paragraph 1 letter b DPA serves as the legal basis for the processing of personal data required to fulfil a contract to which the data subject is a party. This also applies to processing operations that are necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, the Federal Data Protection Act (DSG) or, if and insofar as applicable, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.

If the processing is necessary to safeguard a legitimate interest of our company or of a third party and if the interests, fundamental rights and freedoms of the person concerned do not outweigh the former interest, the Federal Data Protection Act (DSG) or, if and insofar as applicable, Art. 6 para. 1 lit. f DSGVO serves as the legal basis for the processing.

2.2 Data erasure and storage period

The personal data of the person concerned will be deleted or blocked as soon as the purpose of the storage no longer applies. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU ordinances, laws or other regulations to which the person responsible is subject. Data will also be blocked or deleted when a storage period prescribed by the above-mentioned standards expires, unless there is a need to continue storing the data for the purpose of concluding or fulfilling a contract.

3. Provision of the website and creation of log files

3.1. Description, purpose and scope of data processing

Whenever our website is accessed, our system automatically collects data and information from the computer system of the calling computer.

The following data is collected:

  • Information about the browser type and version used
  • The user's operating system
  • The IP address of the user
  • Date and time of access
  • Websites from which the user's system accesses our website
  • Websites that are called up by the user's system via our website
  • Username (if the user is logged in)

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. The log files contain IP addresses or other data that allow an assignment to a user. This could be the case, for example, if the link to the website from which the user accesses the website or the link to the website to which the user switches contains personal data.

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user. The storage in log files is done to ensure the functionality of the website. In addition, the data serves us to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

3.2. Legal basis for the data processing

The legal basis for the temporary storage of data and log files is the Federal Act on Data Protection (DSG) or, if and insofar as applicable, Art. 6 para. 1 letter f DSGVO.

3.3. Duration of storage

The data will be deleted as soon as they are no longer necessary for the purpose for which they were collected. Technical server log files are automatically deleted after 365 days.

3.4. Possibility of objection and removal

The collection of data for the provision of the website and the storage of the data in log files are mandatory for the operation of the website. There is therefore no possibility of objection on the part of the user.

4. Use of cookies

This website uses cookies. Cookies are text files which are stored on a computer system via an internet browser.

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier for the cookie. It consists of a string of characters which can be used to assign websites and servers to the specific Internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the person concerned from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified by means of the unique cookie ID.

By using cookies, users of this website can be provided with more user-friendly services that would not be possible without the setting of cookies.

By means of a cookie, the information and offers on our website can be optimised in the interest of the user. As already mentioned, cookies enable us to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to enter his or her access data again each time he or she visits the website, because this is done by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping cart in the online shop. The online shop uses a cookie to remember the articles that a customer has placed in the virtual shopping cart.

The person concerned can prevent the setting of cookies by our website at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the person concerned deactivates the setting of cookies in the Internet browser used, it is possible that not all functions of our website can be used to their full extent.

4.1. Description, purpose and scope of data processing

Our website uses cookies. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use cookies to make our website more user-friendly. The user data collected through technically necessary cookies is not used to create user profiles.

We also use cookies on our website to analyse the surfing behaviour of users.
In this way the following data can be transmitted:

  • Entered search terms
  • Frequency of page views
  • Use of website functions

The analysis cookies are used to improve the quality of our website and its contents. The analysis cookies enable us to find out how the website is being used and thus to constantly optimise our offer.

4.2. Legal basis for the data processing

The legal basis for the processing of personal data using cookies is the Federal Law on Data Protection (DSG) or, if and insofar as applicable, Art. 6 para. 1 letter f DSGVO.

4.3. Duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and are transmitted by the user to our site. Therefore you as a user have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies for our website are deactivated, it may not be possible to use all the functions of the website to their full extent.

5. Contact forms and e-mail contact

5.1. Description, purpose and scope of data processing

On our website there are contact forms which can be used for electronic contact. If a user takes advantage of this option, the data entered in the input mask will be transmitted to us and stored. These data are:

  • Customer number
  • Company (optional)
  • Name
  • First name
  • Street
  • POSTCODE
  • Place
  • Phone number (optional)
  • E-mail address
  • Message

At the time the message is sent, the following data is also stored:

  • IP address of the user
  • Date and time of registration

The processing of the personal data from the input mask serves us only for the processing of the establishment of contact. In the case of contacting us by e-mail, this is also the necessary legitimate interest in the processing of the data. The other personal data processed during transmission serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the conversation.

5.2. Legal basis for the data processing

The legal basis for the processing of the data is the Federal Data Protection Act (DSG) or, if and insofar as applicable, Art. 6 para. 1 letter a DSGVO, if the user has given his consent.

The legal basis for the processing of data transmitted in the course of sending an e-mail is the Federal Act on Data Protection (DPA) or, if and insofar as applicable, Article 6 paragraph 1 letter f DPA. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for processing is the Federal Data Protection Act (DPA) or, if and insofar as applicable, Art. 6 para. 1 letter b DPAO.

5.3. Duration of storage

The data will be deleted as soon as they are no longer necessary for the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation ends when it can be concluded from the circumstances that the matter in question has been conclusively clarified.

5.4. Possibility of objection and removal

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail (contact form), he can object to the storage of his personal data at any time. In such a case the conversation cannot be continued and the revocation must be made by telephone.

All personal data stored in the course of the contact will be deleted in this case.

6. Rights of the data subject

If personal data is processed about you, you are a "data subject" in the sense of the Federal Law on Data Protection (DSG) or, if and insofar as applicable, the DSGVO and you have the following rights against us as the person responsible. You can exercise your rights by contacting us stating your request.

6.1. Right of access to information

Any person concerned by the processing of personal data has the right to obtain at any time and free of charge from the controller information on the personal data stored in relation to him or her and a copy thereof.
You may request confirmation from the data controller as to whether personal data concerning you are being processed by us.

6.2. Right of rectification

Any person concerned by the processing of personal data shall have the right to obtain the rectification without delay of inaccurate personal data concerning him. The data subject shall also have the right to obtain the completion of incomplete personal data, including by means of a supplementary declaration, having regard to the purposes of the processing.

6.3. Right to limit processing

Any person affected by the processing of personal data has the right to request the controller to restrict the processing if one of the conditions laid down by the legislator in the Federal Act on Data Protection (DPA) or, if and insofar as applicable, in Art. 18 para. 1 DPA is met.

6.4. Right of cancellation

Any person affected by the processing of personal data has the right to demand from the controller that the personal data concerning him/her be deleted without delay if one of the reasons specified in the Federal Act on Data Protection (DSG) or, if and insofar as applicable, in Art. 17 para. 1 DSGVO applies.

6.5. Right to data transferability

Every data subject shall have the right to obtain, in a structured, standard and machine-readable format, the personal data relating to him which have been supplied by the data subject to a controller. He or she also has the right to have this data communicated to another controller without hindrance by the controller to whom the personal data has been made available, provided that the processing is based on consent pursuant to the Federal Act on Data Protection (DPA) or, if and insofar as applicable, Art. 6 para. 1 letter a DPA or Art. 9 para. 2 letter a DPA or on a contract pursuant to Art. 6 para. 1 letter b DPA, and provided that the processing is carried out using automated procedures.

6.6. Right of objection

Every person concerned by the processing of personal data has the right to object at any time, for reasons arising from his or her particular situation, to the processing of personal data concerning him or her that is carried out pursuant to the Federal Act on Data Protection (DPA) or, if and insofar as applicable, Article 6 paragraph 1 letters e or f DPA. This also applies to profiling based on these provisions.

In the event of an objection, the company will no longer process the personal data unless we can demonstrate compelling reasons for processing that are worthy of protection and outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

Where the company processes personal data for the purpose of direct marketing, the data subject shall have the right to object at any time to the processing of personal data for the purpose of such marketing. This also applies to profiling, insofar as it is connected with such direct marketing. If the data subject objects to processing for the purposes of direct marketing, the personal data shall no longer be processed for those purposes.

6.7. Right to withdraw the declaration of consent under data protection law

Any person affected by the processing of personal data has the right to withdraw his or her consent to the processing of personal data at any time.

You have the right to revoke your declaration of consent under data protection law at any time. Revocation of your consent does not affect the legality of the processing that has taken place on the basis of your consent until revocation.

6.8. Right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State in which you are resident, your place of work or the place of suspected infringement, if you believe that the processing of personal data relating to you is in breach of the Federal Data Protection Act (DSG) or, if and insofar as applicable, the DSGVO.

7. Privacy policy for Google Analytics

The person responsible for processing has integrated the Google Analytics component on this website. Google Analytics uses cookies and usually stores them outside the EU/EFTA area. Google uses this information to evaluate the use of the website and to compile reports on website activity and internet usage. Furthermore, Google transfers this information to third parties according to its own information, if this is legally required or if third parties process this data on behalf of Google. The IP address transmitted by the browser within the framework of Google Analytics is not merged with other Google data. Users can prevent the storage of cookies (see "4. Use of cookies"). Furthermore, users can prevent the transmission of the data generated by the cookie and related to their use of the website (incl. IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

8. Privacy policy on Google AdWords and conversion tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").

As part of Google AdWords, we use conversion tracking. When you click on an ad placed by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser places on the user's computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not expired, Google and we may recognize that the user clicked on the ad and was redirected to that page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked through the websites of AdWords customers. The information collected through the conversion cookie is used to compile conversion statistics for AdWords customers who have opted in to conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you don't want to participate in tracking, you can opt-out of this use by slightly disabling the Google Conversion Tracking cookie on your web browser under User Preferences. You will then not be included in the conversion tracking statistics.

The storage of "conversion cookies" is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both his website and his advertising.

More information on Google AdWords and Google Conversion Tracking can be found in the Google data protection regulations: https://www.google.de/policies/privacy/.

You can set your browser to inform you when cookies are set and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

9. Privacy policy for YouTube

So-called social plugins ("plugins") from YouTube are integrated into our website. YouTube is an Internet video portal that allows video publishers to post video clips for free and other users to view, rate and comment on them, also free of charge. YouTube allows the publication of all types of videos, which is why complete film and television programmes as well as music videos, trailers or videos created by users themselves can be accessed via the Internet portal.

YouTube is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA ("YouTube"). YouTube, LLC is a subsidiary of Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Each time the data controller calls up one of the individual pages of this website, which is operated by the data controller and on which a YouTube component (YouTube video) has been integrated, the Internet browser on the information technology system of the data subject is automatically prompted by the respective YouTube component to download a display of the corresponding YouTube component from YouTube. Further information on YouTube can be found at https://www.youtube.com/yt/about/de/. This technical process allows YouTube and Google to know which specific subpage of our website is visited by the data subject.

If the person concerned is logged on to YouTube at the same time, YouTube will recognize which specific page of our website the person concerned is visiting by calling up a page containing a YouTube video. This information is collected by YouTube and Google and assigned to the respective YouTube account of the person concerned.

YouTube and Google will receive information through the YouTube component that the data subject has visited our website whenever the data subject is logged on to YouTube at the same time when he or she visits our website, regardless of whether or not the data subject clicks on a YouTube video. If the data subject does not want this information to be sent to YouTube and Google, he or she can prevent the transfer by logging out of his or her YouTube account before visiting our website.

The privacy policy published by YouTube, which is available at https://www.google.de/intl/de/policies/privacy/, provides information about the collection, processing and use of personal data by YouTube and Google.